
Business
Best Practices For Customer De Escalation Training
- Jill Cameron
- May 13, 2023
- customer de escalation training
In the dynamic landscape of customer service, where interactions can range from routine to highly charged, mastering the art of empathy is pivotal. Practices for escalation training is a comprehensive program designed to equip customer service professionals with the skills to navigate and de-escalate challenging situations through the power of empathy. From understanding the fundamentals […]
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